09dat Privacy Policy

1.1 Information You Provide Directly

During account registration, we collect the following information:

• Full name and date of birth (for age verification — minimum 21 years)
• Active email address
• Payment account details (such as bKash, Nagad, or Rocket number)
• Password (stored in encrypted form — never in plain text)
• Any information you provide during live chat or email support

1.2 Automatically Collected Information

While you use the platform, our system automatically logs certain technical information, including:

• IP address and device type
• Browser type and version
• Pages visited, clicks, and session duration
• Referral source (how you arrived at our site)
• Cookie and local storage data (see section below)

1.3 Financial Transaction Information

To process deposits and withdrawals, we record information related to transaction date, amount, and payment method. We never store your complete bank or mobile banking PIN or password.

2.1 For Providing Services

We use your information for the following purposes:

• Creating, verifying, and managing your account
• Processing deposits and withdrawals (bKash, Nagad, Rocket)
• Providing bonuses and promotional offers
• Determining your level in the VIP program and providing cashback
• Operating 24/7 live chat support

2.2 Security and Fraud Prevention

To maintain the integrity of the platform, we analyze data to detect suspicious activity, prevent multi-account use, and block unauthorized access. This is also essential for protecting your own account and funds.

2.3 Service Improvement

To improve the user experience, we analyze aggregate (non-identifiable) usage patterns. This analysis does not reveal any personal information and is used solely to improve the quality of the platform.

2.4 Communication

We may contact you to:

• Send important notifications related to your account
• For security alerts and transaction confirmations
• Share promotional offers and bonus information with your consent
• Respond to support requests

3.1 Service Provider Partners

We use trusted third-party services for payment processing (such as bKash, Nagad, Rocket), cybersecurity, and technical infrastructure management. These organizations receive information only as needed to provide the services rendered and are bound by strict confidentiality agreements.

3.2 Legal Obligations

We may be required to disclose certain information to comply with court orders, regulatory authority directives, or applicable laws. In such cases, we always provide only the minimum necessary information.

3.3 Business Transfer

If for any reason 09dat's assets or operations are transferred to another entity, user information may also be part of that transfer. In such cases, we will provide advance notification.

4.1 What Cookies Are and Why We Use Them

Cookies are small text files that our website stores on your device. They keep your login session active, remember your preferences, and ensure the site functions properly.

4.2 Types of Cookies We Use

• Essential Cookies: For login, session management, and security — the site cannot function properly without these.
• Functional Cookies: To remember language preferences and personal settings.
• Analytical Cookies: To understand which pages are used most — all data is aggregate and non-identifiable.

4.3 Cookie Controls

You can disable cookies from your browser settings. However, disabling essential cookies may cause login and payment features to not work properly.

6.1 Right to Access

You may request a copy of your personal information stored with us. We will provide the information within a reasonable time after receiving your request.

6.2 Right to Rectification

If any of your information is incorrect or outdated, you may request a correction. You can update some information yourself from account settings; for other cases, please contact support for assistance.

6.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, it may be necessary for us to retain some information for legal obligations, fraud prevention, or dispute resolution.

6.4 Right to Opt Out of Marketing

If you do not wish to receive promotional emails or notifications, you may opt out at any time. However, important service-related messages (such as transaction confirmations and security alerts) cannot be turned off, as they are necessary for the security of your account.

7.1 Age Verification Policy

09dat is for people aged 21 and over only. We verify age at registration and do not knowingly collect or store any information from minors. If we determine that a minor has registered, their account will be closed immediately and all associated information will be deleted.

8.1 Updates and Changes

09dat reserves the right to update this Privacy Policy at any time. If there are any significant changes, we will update the "Last Updated" date at the top of the page and notify members by email. Continued use of the platform after changes are made will be considered as your acceptance of the new policy.